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“The work that Milton Keynes Council had done to engage with the public, including the work by yourselves and CAGOW, was held up as an exemplar at the Leadership Academy at Warwick University. Thank you again to your contribution to this success.”

Cllr Douglas McCall Cabinet Member Environment & Localities
Milton Keynes Council

“Mo was an inspiration to each and every person who attended our brand launch. The room was energised and Mo held everyone’s interest with anecdotes, humour, passion and enthusiasm. The feedback from all the team has been positive and they are all still talking about her speech a week later! Not only was Mo able to communicate NLP theories simply but she also tied this in with our new Smart Work ethos making it relevant to everyone both personally and professionally. Thank you Mo, it was definitely a champagne moment for Formkraft.”

Gwyneth Smith Director Formkraft

“Excellent organisation and design skills for the staff conference (260 staff), particularly in working positively with this client despite a number of changes of plan and direction. Managed main event with a good mix of humour, presence and style.”

David Morton, Partner, Rapport CC

“Environmental Management Systems – Earthscan, a plain language, practical handbook for corporate executives and project managers.” Institute of Environmental Management and Assessment
“Thank you very much Mark & Mo for your skilful facilitation of this workshop in Brussels. Your professional backup allowed us to feel secure in the knowledge that the day would run smoothly, whatever tensions might arise as a result of the controversial nature of the topic and the diversity of views among the senior stakeholders present.”

Dr Susan Carr, Snr. Lecturer, The Open University

“Mo Shapiro’s energy and enthusiasm are infectious. It’s impossible to be in her presence and not be uplifted.”

Doug Stevenson – Speaker, Trainer, Author, and Coach

“INFORM have worked with the Council on a number of ground breaking projects that have directly engaged local citizens in some of our most difficult policy issues. In every case the project outcomes – in the fields of travellers, waste and transport policy – have been enormously influential on our strategic direction. The strength of this influence is due to the depth and quality of the work done by local citizens and expertly facilitated by Mark and Mo.”

Geoff Snelson, Corporate Director, Strategy, Governance & Performance, MK Council.

“You provided valuable information and techniques that I know had a significant impact. One of our members has subsequently returned to university to complete her Masters and your presentation was influential in producing the “mindshift” necessary to make the move. ”

Ann Rolfe President Coast Central SWAP New South Wales

INFORM Training & Communication works with the private and public sectors.

We facilitate events, run training courses, coach senior staff and present at conferences.

Here are some of our clients:

Private Sector Public Sector
·Allied Breweries

· Anglian Water

· Bain & Co

· Bank of England

· Britannia Airways

· British Standards Institution

· BSI Pacific; BSI Egypt; Sri Lanka

· Cambridge Nutrition Ltd

· Chartered Management Institute

· Co-Operative Retail Logistics

· Cranfield Conference Hotel

· Digital

· Glaxo Smith Klein

· Halliwells LLP commercial law

· Network Rail

· Nokia Siemens

· Northamptonshire Leadership Group

· Pricewaterhouse Coopers

· Procter & Gamble

· Selfridges

· Skye Environmental Centre

· Vodafone



· Birmingham University

· Camden Council

· Capel Manor

· Centre For Sustainable Design

· Cranfield University

· House of Lords

· Kent County Council

· Kettering NHS Trust

· Knowsley Council

· Leeds University

· Leicester University

· Milton Keynes Council

· MK Development Corporation

· MK Green Business Club

· NHS Purchasing and Supply Agency

· Northants County Council

· Oxford University

· Pakistan Institute of Management

· Parkside Health Authority

· Peak National Park Study Centre

· Royal National Orthopaedic Hospital

· The Open University

· Transport for London